FAQ

The Boring Bit…

Here is where you’ll find all the answers to your frequently asked questions as well as a few house rules and our T & C’s.

If you can’t see the answer you are looking for then get in touch.

Our T&C’s and General FAQ’s

How Do I Book A Party?

First, we will need to know a few things about what you’d like so to get the ball rolling, please use our handy contact form and we will get back to you promptly.

We should be able to handle your enquiry very easily from there via email, but every once in a while an enquiry may require a call – if so, we will arrange to call you when suitable.

How Much Is The Deposit?

Thankfully our deposits are really low – just £50.

The point of paying a deposit is so that we can secure the venues, instructors and offers for your requested date & time.  We are very busy and if the deposit is not paid, then the booking is not confirmed or secured, and someone else may be able to steal your slot!

As such, this means that deposits are non-refundable, no matter what the circumstances.  Sorry about that.

How Do I Pay The Deposit?

Once the date, times and instructor availability has all been agreed and confirmed, simply use our Booking Page to make payment.  We accept Paypal or Bank Transfer.

How And When Do I Pay The Final Balance?

Two weeks (14 working days) before the big day we will contact you to get the final head count and take the final balance.

We accept Paypal or Bank Transfer, and will organise this with you via email.

Once paid, this cannot be refunded unless you have paid in advance of the 14 working period.

You can always add extra people after making this payment, right up until the day (Providing you do not exceed the maximum of 20 guests).

If I paid the final balance well in advance and needed to cancel, would I get a refund?

Yes but only if the cancellation request is made at least 14 working days BEFORE your party, minus your deposit of course.

No refunds are given with less than 14 working days prior to the event.

What If I Pay Late?

We will contact you around three weeks in advance of the big day for your final head count and to take payment.

Payment is due 14 working days before the event in order to cover the various costs of putting on your party.

Late payment may result in loss of the venue or VIP table etc, so please pay promptly.

Excessively late payments are not tolerated, and will result in your party being cancelled by ourselves, and your deposit will not be refunded.   Sorry.

 

Do You Or Paypal Store My Financial Details?

Chester Hen Party does NOT store your financial details.

Paypal have their own privacy policy with regards to this – HERE is a link which outlines their full policy.

Can I Add More People AFTER Paying The Final Balance?

Yes you can!

Just let us know and we can arrange either Paypal payment or Bank Transfer as before, or we could take cash on the day.

What If People Drop Out AFTER Paying The Final Balance?

We cannot offer a refund for drop-outs.  Sorry.

I Don’t Have The 8 People Minimum – Can I Still Have A Party?

Yes!

We need to take payment for 8 people as a minimum to cover our expense but not all of these places have to be used.

As long as the minimum is paid for – we will honour your party.

Can We Bring Our Own Drinks?

Non alcoholic ones – Yes!  (But no glass bottles in the studio please).

In a word… NO.

Strictly no alcohol consumption is allowed before or during our activity parties as it is not only dangerous and irresponsible, but it voids our insurance policies (and the venue’s) too, putting everybody at risk.

We have to be very strict about this.  If anyone is thought to be under the influence when you arrive, or if people start drinking alcohol during the session, your party will be terminated, you will be asked to leave, and no refunds will be given.  Ouch!

However it IS a Hen Party, and this is why we send you straight to Vodka Revolution afterwards and even buy you a couple of drinks!

You are of course allowed to drink your own Champagne (or tipple of choice) immediately AFTER the activity part is over.  Or feel free to visit the Hotel’s very swanky little bar whilst you’re here!

Can We Drink Champagne (or other alcohol) At The Party?

In a word… NO.

Strictly no alcohol consumption is allowed before or during our activity parties as it is not only dangerous and irresponsible, but it voids our insurance policies (and the venue’s) too, putting everybody at risk.

We have to be very strict about this.  If anyone is thought to be under the influence when you arrive, or if people start drinking alcohol during the session, your party will be terminated, you will be asked to leave, and no refunds will be given.  Ouch!

However it IS a Hen Party, and this is why we send you straight to Vodka Revolution afterwards and even buy you a couple of drinks!

You are of course allowed to drink your own Champagne (or tipple of choice) immediately AFTER the activity part is over.  Or feel free to visit the Hotel’s very swanky little bar whilst you’re here!

Can We Take Pictures & Videos At The Party?

OH YES!  ABSOLUTELY!

We totally appreciate how important it is to have lots of incriminating evidence (or memories) of your Hen Party!

So pictures and videos are very welcome – we will even set your group up for some fantastic group and individual poses at the end, which we will take for you to make sure everybody is included.

We only ask you for two considerations:

  1. Please ask your instructor to move out of the way, OR gain her permission to be in the shot (most of us LOVE to be in your pics anyway!).
  2. Please refrain from filming the ENTIRE class and our practises, the grand finale is fine, but try to avoid filming the WHOLE session as the tuition and routines remain our intellectual property and we would rather keep our trade secrets!
Can We Use Our Pictures And Videos On Social Media?

Of course!

We only ask you for three considerations:

  1. Please ask your instructor to move out of the way, OR gain her permission to be in the shot (most of us LOVE to be in your pics anyway!).
  2. Please refrain from filming the ENTIRE class and our practises, the grand finale is fine, but try to avoid filming the WHOLE session as the tuition and routines remain our intellectual property and we would rather keep our trade secrets!
  3. TAG US!   We have Facebook too 😀
Will You Take/Use Photos Of Us?

We would like to.

We are only a small company and we really want to keep it real here, so to help us advertise and generally show off – we do like to take a couple of photos of each of our parties, which may or may not be added to our website and/or Facebook page.

BUT ONLY with your permission of course, which we will ask for on the day.

Your Pole Dance & Burlesque Questions

What Should I Wear For Pole Dancing?

Whatever you’d normally wear for the gym is just fine, however if you want a uniformed look for your Hen Party, then we recommend:

A simple pair of plain black shorts – the shorter the better!

They look great with a simple vest top, sports crop, and fishnet tights if you want to glam things up!

Some Hen groups like to get t-shirts printed, but a sports crop or vest top is fine.

For footwear, we recommend either trainers or barefoot for the most part of your session, but heels really make it for the grand finale and the photos!

What Should I Wear For Burlesque?

We recommend plain black shorts, or something frilly or fringy!

Four the top – anything fabulous will do the trick!  Corsets will not be comfortable to dance in though so bear that in mind!

If you have feather boa’s, tassels, gloves or anything else that’s fun – feel free to bring those too!

But we do insist that you all bring your own stockings! (It’s part of the routine to remove them!).

Plus heels … don’t forget the heels!

Do We Need To Be Physically Fit?

No.

Our parties have been choreographed with fun being the emphasis.

You will learn some tricks and spins as we are passionate about giving our customers the best value for money, but generally the party is not meant to be taken too seriously.

It’s meant to be light hearted and fun, and we don’t expect you to be super athletic or any kind of dance pro to pull this off!

What If I’m Too Big For This?

Not a problem!

Our parties are for EVERYONE, regardless of size, shape, weight or physicality.

As we said earlier, these parties are choreographed for FUN, let’s PARTY!

Am I Too Old/Young For These Parties?

Because our parties are professionally choreographed, there are almost NO limitations.

You need to be at least 16 years old to participate, but there is no age limit, so long as you’re physically mobile – we will jam with you!

If you have minor physical limitations or ailments, please tell your instructor and she will allow for this!

If you have restricted mobility, or don’t like to bend the knees too much, or have trouble getting up off the floor, then our Burlesque parties may be better for you, rather than Pole.

Our instructors have a few routines that they can teach, all are adaptable to the various demands of your group.

The ‘Balloon Popping’ routine for example is less demanding than the chair routine – just let us know at the start of the sessions when you fill in the paperwork so that we can accommodate.

Will We Have To Get Topless And Wear Nipple Tassels At The Burlesque Party?

Erm …. No.

Just no.

What If I’m No Good At The Sexy Dance Moves?

GOOD!

That’s the beauty of it.  We will teach you how to pull it off even if you’re a total beginner with zero co-ordination, and to be honest, the worse you start out, the more fun we are going to have with you!

Your instructor will have you shimmying like a Diva in no time!

(Only) A Few Rules…

No Alcohol In Pole/Burlesque Lessons

 

Strictly no alcohol consumption is allowed before or during our activity parties as it is not only dangerous and irresponsible, but it voids our insurance policies (and the venue’s) too, putting everybody at risk.

We have to be very strict about this.  If anyone is thought to be under the influence when you arrive, or if people start drinking alcohol during the session, your party will be terminated, you will be asked to leave, and no refunds will be given.  Ouch!

However it IS a Hen Party, and this is why we send you straight to Vodka Revolution afterwards and even buy you a couple of drinks!

You are of course allowed to drink your own Champagne (or tipple of choice) immediately AFTER the activity part is over.  Or feel free to visit the Hotel’s very swanky little bar whilst you’re here!

NO Body Lotion In Pole Sessions

Please don’t wear oils or lotions on your skin for the Pole Dance Parties as this will come off on the poles and make it dangerous for the next person to use.

Pole – A Warning

You will probably come away with some bruising and aching muscles.

Pole Dance is demanding, even at the most basic level, and you may ache for up to a week afterwards!

Be Sensible (Ish)

If you have done pole dance before, and are feeling frisky and want to invert (go upside down), providing you are experienced at this, then ask your instructor to spot you, or just don’t do it!

We have a duty of care to make sure you (and everyone else) are safe, so pulling risky moves in this sessions isn’t a good idea – but if you must then you MUST have an experienced spotter with you.

If you have never done this before then please DO NOT attempt it!

You MUST Party!

Whichever activity you choose to do, YOU MUST PARTY!

We WANT the noise, we want the excitement, we want lots of larking around and laughter.

Don’t be afraid to cut loose and  if you need anything to help keep the mood going – just ask your instructor!

Watch Out For Slippery Feather

Yes – This sounds RIDICULOUS!  But it’s not unheard of.

Please be conscious of the fact that during a Burlesque party, there may be some stray feathers on the floor, and this could be a slip hazard.  Please be mindful of your footwork and just be careful in general

 

Privacy Policy

Our Privacy Policy

We use your contact details to lease with you regarding your party.

Once your party is complete, we do not store your contact information, we do not add you to any kind of mailing list, you will not receive further contact from us (unless requested) and we will certainly never pass your details on.

We do not store your financial details either, however Paypal have their own policy about how they store your information (if you choose to pay via Paypal).  HERE is a link to Paypal’s full privacy policy.

We are legally required to take some basic health information from you at the start of your activity, to ensure your safety.

This is then securely stored purely for legal reasons only, and we are required to do so.